HPCI Member update 13 February 2026

Two helpful updates for families this week:

📊 1. Results from the 2025 HPCI Parent Carer Survey

Thank you to the 850+ parent carers who took the time to complete our annual survey! Your feedback is incredibly valuable and helps shape improvements across education, health and social care.

👉 Read the full survey report.

We’ve shared the report with teams across the local partnership – including the lead councillor for SEND – and will continue to use your feedback in our work to keep parent carer views at the heart of driving positive change across health, education, and social care services.

The council and its partners have published their response to our findings, emphasising the value of your input in helping them understand the challenges that families face, and where to focus their efforts on improving the areas that matter most.  We will keep you updated on where improvement activity is happening.

đŸ§© 2. New HPCI Guide: Ordinarily Available Provision, Adaptations and Reasonable Adjustments

You may have heard the term Ordinarily Available Provision (OAP) and wondered what it actually means. To help families, we recently hosted a webinar explaining the guidance available to schools and shared ideas on how to talk to your child’s school about support.

✹ We’ve now created a simple, practical guide for parents and carers, covering:

  • What “ordinarily available provision” is
  • Useful adaptations and reasonable adjustments
  • How to use this information in conversations with school

📘 Download the guide.
đŸŽ„ The webinar recording, slides and resources are also available here.

Please let us know what you think — your feedback helps us make our resources as useful as possible.

As we are all parent carers of kids with SEND, the HPCI office will be closed for half term, but you can give your views and experiences of Hertfordshire SEND services at any time via our feedback page.